Arthur Carmazzi's Directive Communication is one of the best transformational courses I have attended. It has many practical applications and interactive exercises that scientifically illustrate how we can improve results and performance. Using this makes a big difference to motivate yourself and continually influence the behavior of the organization. I would recommend this to anyone wanting to make a difference.

Lance Tay
Deputy CEO
John Hancock Life Assurance

“It has been a very enriching and learning experience for me and I have learnt to see things in a different perspective now.”

Johann D'souza
Hygiene Officer
Emirates Marina Hotel & Residence

I am certainly more "aware" after attending the seminar. After watching the Matrix-Reloaded, I feel like I've taken the pill that allowed me to see how people are programmed and allowed me to choose how to interact with others. It has been a month and a half and the stuff is getting easier and easier to use. For example, I had trouble understanding why one of my staff took such a long time to complete a task and why he could not produce a plan that would satisfy the organization's needs. It wasn't until I realized he was purple-brain and hence information-focused, and relatively slower to processing and acting than me, that I knew how to better communicate to him about my expectations and improve his performance - without losing any hair. I've learnt that choosing a posture before a meeting will create a greater chance for success. Using the CDC cards, I've helped supervisors identify what their direct reports needs are and how they process information so that they can better assign them tasks that will excite them and make them more productive.

Michael Foo
Software Engineering Department Manager
Motorola

I’ve been on any courses. Sometimes it comes cross as being right technical, difficult for us to understand.
I’m thinking a little bit further forward for my company, the staff of my company, they need something that they can understand, something that they can pick up. It’s not just a course, but something that they can adopt and I find that in this particular technique that Arthur has. DC is much better than the others.

Lim Hock Thiam
Country Controller Tyco Electronics - Malaysia

This course is tottally different from the other programs

M Fadzil A Ghani
HEAD (NON-FUEL MGMT & DEV)
PETRONAS

“I probably need to pinch myself to know that this is me.  This program has changed the way I think, the way I deal with people.  I’m not as impatient and stressed out like I used to be.  Every situation now makes me pause to think of the appropriate way to address it.  This program is a must!”

Andre Leung
Administration & Accommodation Manager
Emirates Harbor Hotel & Residence
Emirates Green Lakes Serviced Apartments

The program is an eye-opener and self discovery. Arthur is very inspiring, able to instill the emotional tools in me needed for making a change in my organization and in really connecting with people. He is also entertaining and educational which turn the program into an enlightening experience. This is a program which I highly recommend, excellence through experiential learning.

Khatimah Mahadi
Vice President
CitiBank (Malaysia)

As the International Senior Advisor for the China Association for NGO Cooperation I have been involved with training and enrichment programs from some countries, but never before have I been exposed to such a powerful program as Arthur's. His ability to expand and even transform the attitudes of those involved in our projects was uncanny. He was able to get people from different cultures and different agendas aligned with one vision. His interactive Directive Communication based workshop got our people to truly understand one another and work more cohesively than ever before. I commend Mr. Arthur F. Carmazzi for his superior ability and his sincere compassion for those whose lives he touches with his work.

Dorit Lehrack
International Senior Advisor
CANGO (China Association for NGO Cooperation)

Arthur's Directive Communication programs have helped leadership at SingTel excel in creating a supportive and effective work environment. The results show up in the greater interest that the different departments have taken in each other and in generating increased synergy and better communication across departments. This has positively affected the over all efforts towards our objectives. We have used Arthur a number of times because "Directive Communication" methodology and tools have been found to work for us!

Eugene Tan
Senior Training Manager
Singtel

..Helping people to move forward. .This is very good program. I recommend it to the other people to learn it....

Amir Abdullah Othman
MANAGER AUTOMOTIVE FUEL RETAIL (AFR)
PETRONAS

I was impressed about the research you did about our company. You have successfully nailed quite a lot of issues on the head and have made many in the audience suddenly aware of possible causes of their communication or relationship problems.
Most importantly, you did it in a light, amusing way that took tension away from a potentially embarrassing or tense situation. We all enjoyed it even as we realized our faults!

Shim Yok Lam
Regonal Director
Eppendorf (Asia Pacific) SA

I just want u to know that the training you have given me has helped me a lot.  I visited my friends in the old company about a week ago and they were surprised to see the change in me.  They said it was their we knew u could do it but may be ur attitude was stopping u from bringing that change. One of my friend even had tears in his eyes, he told me that he was so wrong about me.  I have started enjoying my work. My family is also happy that I have changed the way I talk and think.  I also make a point that i take things in a possitive way only, and try to find solution for every porblem, Those 2 weeks have changed my life in a right way and open doors for my growth. I m sure that i m takeing my steps in the right direction, thanks for ur help in show me the true and clear picture. thanks to all of u the team of Directive Communication

Rostan Rodrigues
Chief engineer
Emirates Harbor hotel

The program was very much in line with conquering challenges in our day-to-day operation and your timing was excellent. People could really relate to your stories and exercises for cultivating a greater service attitude, and you did a great job "taking them there". Most of my people including myself had fun and got real value. The brain color exercise was excellent for really understanding our communication.

Charles de Foucault
General Manager
The Ritz-Carlton, Seoul

The Directive Communication seminar I attended where I gained insight on colored glasses was most enlightening. When I shared this with my team of telesales professionals it made a significant impact. We applied it to our script, tone of voice, and amount of information base on initial assessment of what type of colored glasses our customers are "wearing". We find that it has helped us to match our delivery with the various types of customers. This has enabled to better serve our customers and meeting their needs.

Henry Lee
Manager, Corporate Accounts
Microsoft Corporation

Your color coded brain affinity model provides an enlightening perspective into the nebulous characteristics that spell success in today's complex business interpersonal relationships. The "brain mapping" sessions were insightful and exciting........great to have been a participant of your program.

Michael Lor
Managing Director, Corporate Services Grp
DBS Thai Danu Bank

This is a tremendous course in helping understand Leadership from a holistic purpose - I personally take back a lot of things that opened my eyes.

Prof. Dr. Santosh Mishra
EXECUTIVE DIRECTOR
BIOINFORMATICS INSTITUTE, Singapore

While many communication principals may be known to us, they are far from actually being practiced in the corporate world, this workshop defiantly helps organizations and their people to change mind set and even behavior. It has indeed been relevant to increasing productivity.

P.R. Joshi
Senior Vice President
Zydus Cadila Healthcare (India)

all the Patriots here are sincerely feeling that you guys are with us today and have played a very crucial part in getting us were we are now and I am sure you will stay with us along the path of our future with Emirates Marina and Emirates Hotels & Resorts

Bruno Hivon
General Manager -
Emirates Marina Hotel & Residence
Emirates Green Lakes Serviced Apartments

It was a great seminar. Most beneficial to those want to have a fresh Impetus for life and transformation of their organization. Arthur was amazingly inspiring.

ONG KAH KIAT
MSc (Soc & Org Psy)
Assistant Director
Military Security Department, Ministry of Defense

The Directive Communication foundations course is a wonderful adventure in discovering new dimensions in communication and leadership. I am increasingly amazed at the results I have gotten by applying these strategies at Colgate. I also have become conscious of some of the things I "used to do" that were creating a negative impact and corrected them. Thank you so Much

Hima Mehta
Head of Communications
Colgate-Palmolive (India)

 “The whole hotel is teaming with an energy that is truly exhilarating. I think the program is so successful because it calls on the significance and substance of people rather than on material things and that is what service is all about. The revolutionary attitude and group dynamics that came out of this program can put into every aspect of our work across all departments and every stage of the operations.

All of us have been channelled in one passionate direction and one focus, and this has been achieved in quite a dynamic and fun way that got buy in at all levels. Even the management team here we have discovered quite a bit about ourselves that will certainly make a difference in our directions.
As for our Patriots and their revolution, this is so different from other service concepts that they will definitely set the path for things to come.”

Bruno Hivon
the Emirates Marina General Manager

Arthur has far exceeded the expectations we had for this exercise. His process for developing a unified vision seemed unorthodox but delivered more than projected. The workshop helped all have the same a clear direction and unified key stakeholders to make a notable difference in the projects success. We will be using Arthur again in future projects and recommend him with high regard.

Joseph Lo
Senior Project Advisor for Artisan Development Project in Tibet
UNDP (United Nations Development Program)

The workshop was very insightful. Directive Communications revealed the interesting psychology behind better communication that one can apply in daily communication, be it for work or communicating with friends and family. It helps one to better understand self and others, influencing, motivating and aligning teams and organization. Definitely a worthwhile course to attend for those who want to lead and transform better organizational alignment.

Kevin Ch'ng
Asia Pacific Marketing Manager
Conoco International Inc.

"This program has far exceeded our expectations, it has managed to achieve more in 2 weeks what we have he been trying to implement for the past 6 months. It has added a new dynamic in the whole approach to establishing a service culture. The aptly named Culture Revolution has been very effective in getting the team members themselves to not only buy into the program, but actually come up with the Service Culture thereby taking ownership and living it through their work and personal lives.”

Martin Le Roux
Manager Planning
Projects & Development for Emirates Hotels & Resorts

Your thought provoking workshop has inspired us to be better motivators in our arena of work. You have also shown us innovative ways to enhance our professionalism and leadership skills. Thank you.

Col Tung Yui Fai
Commander ARMCEG
Singapore Army

Arthur's retreat for the Nestle senior management really gave clarity to the implementation of our GLOBE initiative. He worked with our senior management team to establish foundations for a substantial change in our organization and really made a difference.

Tengku Marina Badlishah
Group Corporate Affairs Manager
Nestlé (Malaysia) Berhad

Strongly Recommended, Mastery made easy to understand. Helped me a lot on a personal basis too.

Amy Quek,
Public Relations Officer
Inland Revenue Authority of Singapore

Strongly Recommended, Mastery made easy to understand. Helped me a lot on a personal basis too.

Amy Quek,
Public Relations Officer
Inland Revenue Authority of Singapore

"The atmosphere was electric, there was a buzz around the room and the team members were confident, excited and motivated by the whole process. It was very encouraging to see the beginnings and are amazed at the results that are emerging as they take this energy and approach through the opening of the Hotel & Residence and into the future of Emirates Hotels & Resorts"

Martin Le Roux
Manager Planning,
Projects & Development for Emirates Hotels & Resorts

Arthur's Session has greatly enlightened my career path & my self understanding, very entertaining.

Charylnn Ng,
Account Executive
MediaCorp Radio

The Workshop was an eye-opener. Learnt new techniques which will help tremendously especially when communicating with fellow workers & bosses. Also learnt a few things about myself, Thank you so much.

Goh Joon Kim
Fuels Marketing
ExxonMobil

Directive Communication revealed new horizons in what I believed communication to be, this was one of the most worthwhile courses I have taken. Thank you for making this enlightening experience entertaining, educational and practical.

Ho Yuet Mee
Partner
Ernst & Young

 “I have changed the way I used to treat people after the program and have seen a big difference in the results we get now. I also see people from 32 different nationalities and from other other departments helping our people to meet date targets”.

Jean Francois
the Emirates Marina F&B manager

Arthur is very inspiring, by enabling greater understanding of his Directive Communication Concepts, he transforms the way we look at business, marketing, and relationships. He defiantly outshines other speakers with his confidence and amazing participation. He is a man that really walks his talk.

Katherine Cheung
Vice President, Marketing
Merrill Lynch

Arthur is a consummate coach cum presenter. A master of communication and change, Arthur works his "Carmazzi Magic" in connecting people with their purpose. I thoroughly enjoyed myself while learning.

Ching, Siong Hon
Head of People Development
BLOOMBERG Singapore

Before, I was very skeptical and not motivated to take on challenges to change the way I work as well as to understand others. Now, I have a broader picture of how things work. "You're a loser if you don't attend this program with the one and only ..Arthur Carmazzi".

Cynthia Lee
Human Resources Executive
Maybank

Arthur is like a breath of fresh air in an environment stifled with all kinds of stigmas - fraud, deception, technology etc. He is good motivation for people like me working in a technological environment, and with most people thinking 'negatively'. Would benefit lots more people to bring the best out of us!

Nazbe Abdul Hamid
Manager, IT Risk Dept
Group Audit Division
Maybank

Arthur has helped me to discover myself and enhance the ability to understand/have better perceptions of others. Arthur's program is simple and comprehensive and energized everybody in the group.

Murizah Tengku Zainal Abidin
TT dotCom Sdn Bhd

Malaysians need Carmazzi to bring the best out of us. It will bring the true meaning of 'Kerana Mu Malaysia' and make this country a better place to live in.

Mohd Zalmi
Head of Quality Assurance
Arab-Malaysia Finance Bhd

An Excellent 2 day workshop, it has made a whole lot of difference for me and my company.

Aparna Shetty
Executive - Corporate Communications
Bayer (India)

Directive Communication is simple, provocative and enlightening. I will definitely implement what I have learned in my company and its corporate culture. Your teachings have given me courage to change myself and become more direct in handling problems since all I have to do is to switch part/roles. I like the part especially about the colored brain and that we are actually 'the problem and the solution'. This is good to avoid thinking that 'it's someone else's fault'. Therefore, I can grow and help others grow.

Ferdinand Dion
Head of Corporate Communication
Bank NISP, Indonesia

I truly enjoyed Your Directive Communication workshop at the ASEAN EC conference in Brunei. I enjoy the 2 days for Human Driver Mirrored Assessment and Colored Brain Communication Inventory were the most useful tools I have encountered for leading human performance. And we all are very lucky to meet the Crown Prince at your workshop as well.
Thank you very much and all the best to you.
Good Luck,

Shaikh Khalid SH. Ahmad
CEO/General Manager
Serikandi Group

The workshop is very effective. And the course materials are all SUPERB! The course opens my eyes and awaken s me not to be, simply saying "DON'T ASSUME OTHERS SEE WHAT YOU SEE ". Thank Arthur, I enjoy my time here in ASEAN EC and I am a much better leader for it.

Haji Mohammad Ideni HM
Assistant Commissioner of Labour
Departement of Labor Ministry of Home Affairs Brunei Darussalam

I have gone to the many courses before because the subject of leadership interests me most. I now see why I have some of the problem s that I regularly fa c e in the exercising leadership in my organization. And now have new Directive Communication tools to make my organization into a more productive, dynamic and successful one .

Haji Omar Ali Haji Mohd Daud
Director of Corporate Strategy
Royal Brunei

Excellent course, beyond my expectations. I have learned new things. Lively, very interactive, interesting. I can change into a better leader/person.
Thank you

Hjh Ainah Hj. Wahab
TCP Department

A very entertaining and beneficial workshop. I've never been to this kind of workshop that really gives me a lot of new input and information I can implement . I will surely recommend to my superiors and peers to attend this workshop.

DK Maslina BTE PG Hj Mahmud
Executive Officer/ Internal Audit Department
Perbadanan Tabung Amanah Islam Brunei

The program has helped me to learn that people communicate and think based on their genetic factor. It has helped me to realize that each person thinks differently and we need to realize how to speak and the way they do.
It has also helped me to see how I can improve as a leader and what I was doing that was not correct.

Hjh. Noorul Baiuinah Hj Kassim
Manager - HR Planning & Strategy Corporate Affairs
Jabatan Telekom Brunei

I am sincerely grateful to Mr. Arthur Carmazzi and his success-based principles. I have successfully gotten a publisher to publish my book s . 2 of them, His strategies were unconventional but they really worked .
Mr.Carmazzi And Your Success Team - Keep Up The Good Job & God Bless You

Mr. Varatharajalu
Author and Writer

Arthur F. Carmazzi has helped me to identify unbelievable effective way to lead team motivation. I am very appreciated with what he guide us on exploring my self and others. Thanks a lot.

Dinh Thi To Uyen
Marketing-
Shell Gas VN

Arthur's insight on the concept of 'brand' is mind-blowing. It gives me a whole new perspective on how to effectively instill the brand valves in my workplace

Mohd Wafi
Executive, Pricing /Yield
Europe Trade
Liner Business
MISC Bhd

Your presentation was one of the most motivating and enjoyable sessions I have attended for a very long time; thought provoking, intellectually stimulating and a vibrant presentation.

M. Munusamy
Project Director
Corporate Agenda Roll out
MISC Bhd

This course has widen my perspective on identifying human talents and differences; which I believe will help me more in understanding and developing people in my current and future organizations.

Masni Mustafa
Human Resources Manager
Technology Park Malaysia

This course helped me to improve my communication to people with different color brains (thinking processes). It also helps me to understand what my superiors need and how to handle it accordingly without reacting internally.

Monaliza Ahmad
HR Team (PACE)
Technology Park Malaysia