CULTURE DYNAMICS
Creating Synergies Across Cultures in Organizations
Lily Lau's Culture Dynamics Training Programs Bridge Culture Gaps and Enhance:
• Multi – culture dialogues
• Understanding of unspoken language
• Smooth technology transfers
• Succession planning directions
• Localization outcomes
Course Facilitator:
Culture Dynamics Director, Lily Lau, is an accredited practitioner of Directive Communication™. which is recognized internationally as one of the most revolutionary psychology based workforce enhancement techniques, founded by best selling author and trainer, Arthur F. Carmazzi.
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Born and bred in Kuala Lumpur, Malaysia, Lily Lau is multi-lingual, fluent in English, Japanese, Chinese and Malay languages. Her skill bases are extensive with 18 years consulting experience in Price-Waterhouse-Coopers in charge of the Japanese Organizations Department.
Her history gives Lily the knowledge and skills to deliver training and advise on Cross-Cultural Management and the bridging of Multi-culture Communications.
Her clientele of Japanese companies cover a wide spectrum of industries; from manufacturing (electrical, electronics, chemicals, metal stamping) to trading, engineering, services and many more.
She has conducted workshops for Japanese organizations in areas of Communication, Management Skills, HO-REN-SO (Management through Information) and KAIZEN (Continuous Improvement) and other core disciplines. Her Directive Communication™ based training methods, in combination with established Japanese practices, breaks down barriers, cultivates trust and creates synergies across cultures in organizations.
As well, the DC methodologies harness the power of culture and the work environment to sustain the dynamics of teamwork and collaboration.
Lily Lau's Culture Dynamics Training facilitates Cross-Cultural Communication between Japanese and local in-country organizations, creating synergistic workforces that are
• Collaborative
• Productive
• Supportive
• Interactive
• Highly functioning |
• Committed
• Company focused
• Creative
• Dynamic
• Inspired |
Testimonials:
“Lily Lau has a passion for helping people and is a committed professional trainer / consultant. She has one thing not every such person may necessarily have: a genuine attitude toward work and people. I believe this is quality fundamentally required to be a good trainer and something hard to cultivate from inside unless one is such a person inside. Lily is a consultant that people appreciate for a long time.”
Takashi Kawatani
Managing Director
Diversity Strategies Sdn Bhd
“I have found her to be a very professional person and a person of good standing and character. She is dependable and competent especially in her field of cross – cultural communications.”
Helen Wong
Partner of Tay & Helen Wong
Contact Lily Lau at Culture Dynamics:
Mobile : (6012) 311 - 3961
Tel: (603) 6277 – 4734
Fax: (603) 6277 – 0043
E-mail: lily@directivecommunication.com
Web: www.culture-dynamics.com
www.directivecommunication.com
Download Lily Bio .pdf file Click Here
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CREATING CROSS-CULTURAL SYNERGIES WITH JAPANESE MANAGEMENT
The Art of Building Successful Partnerships
First time in Malaysia :
• Using Directive Communication™ methodology with Cross – cultural applications
Designed for local management working in Japanese companies on:
- How to understand the minds and thoughts of their Japanese superiors
- How to communicate effectively and overcome cultural misunderstanding and miscommunication
- How to build trust and maintain relationship between local management and Japanese superiors
- Do's and don'ts of Japanese business manners and communication
- Mastering the psychology of communication using the Directive Communication™ methodology
What is Directive Communication™?
Directive Communication™ was developed by renowned speaker / trainer and best selling author, Arthur F. Carmazzi. Directive Communication (DC) is a methodology that affects how people act and react to each other in groups, and how to influence those groups to cultivate high performance work culture. The DC methodology is a psychology foundation that affects efficiency across any discipline within an organization. It identifies how workforces can tap into and harness the power of their environment and maintain innovation and cooperation.
Training Objectives:
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Able to apply basic principle of Ho-Ren-So to report, communicate and consult with Japanese management
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Able to build synergy and long lasting trust with Japanese superiors
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Able to apply cross – cultural dimensions in work and management
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Able to apply Directive Communication™ psychology strategy in communicating the unspoken language
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Able to understand your brain processing style and apply different strategies for effective communication
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Able to create respect for each other and build the foundation to a lasting relationship
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Have a better attitude towards job and company loyalty
Who should attend?
• Local middle and senior management managers, supervisors, executives working in Japanese companies.
• Anyone who are interested to deal with Japanese management and learning the art of building successful partnerships.
Course Outline:
Day 1
• Differences in Japanese & Western Approach
• The meaning of communication involving direct & indirect, verbal & non-verbal etc
• Why different communications & perceptions arise and how to deal with it
• Learn the 4 types of Colored Brain Processors and understand own type of brain thinking style
• Use the Colored Brain Communication Inventory to understand the different communication styles of each color group and how to work effectively in teams
• Various Communication Skill Applications
Day 2
• How to apply basic Ho-Ren-So (Management Through Information) with Japanese management
• Learn the 8 Culture Dimensions and how to be effective in dealing with people of different cultures
• Learn the Japanese work values and how to create synergy in work
• Learn the Japanese business manners and how to use it effectively
• Various games and activities to bridge gaps and overcome perceptions and miscommunications
Download Lily .pdf file click Here
